Website Accessibility Statement

1 Our Accessibility Commitment

Albert Dental is committed to providing a website that is accessible to all people, including those with visual, auditory, motor, cognitive, and neurological disabilities. We continually work to improve the user experience for everyone and to apply relevant accessibility standards.

Accessibility is not a one-time project — it is an ongoing effort. We review and test our website regularly, train our team, and update our practices in line with evolving standards and technology.

This statement applies to all pages and content on albertdental.com and associated subdomains.

2 Conformance Status

Our website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C). WCAG defines how to make web content more accessible to people with disabilities. You can read the full specification at w3.org/TR/WCAG21 ↗.

Our current conformance status: partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not yet fully conform to the accessibility standard. We are actively working to identify and address these areas.

We review and update this accessibility statement annually. Next scheduled review: July 2027. If you identify an issue before then, please contact us and we will address it promptly.

WCAG 2.1 Principles We Follow

• Perceivable — Information and interface components are presented in ways users can perceive (e.g., alt text, captions, color contrast)
• Operable — All functionality is available via keyboard, and users have sufficient time to interact with content
• Understandable — Content is readable, language is identified, and pages behave predictably
• Robust — Content is compatible with current and future assistive technologies

3 Technical Specifications

Our website relies on the following technologies for accessibility conformance:

• HTML5 with semantic markup
• CSS3 with responsive design
• JavaScript (with progressive enhancement — core functionality works without JS)
• WAI-ARIA roles and attributes where applicable

Our website has been tested with the following browsers and assistive technologies:

• Google Chrome (latest) with NVDA screen reader (Windows)
• Safari (latest) with VoiceOver (macOS and iOS)
• Firefox (latest) with JAWS screen reader (Windows)
• Chrome for Android with TalkBack
• Keyboard-only navigation (no mouse)

4 Accessibility Features on This Site

The following accessibility features are part of our website’s design:

5 Assistive Technology Support

Screen Readers

Our website is designed to work with popular screen readers including:

• NVDA (NonVisual Desktop Access) — free, Windows
• JAWS (Job Access With Speech) — Windows
• VoiceOver — built into macOS, iOS, and iPadOS (no download needed)
• TalkBack — built into Android devices

Voice & Speech Recognition

Our website is compatible with voice control software. Users can navigate using voice commands with:

• Dragon NaturallySpeaking (Windows/Mac) — nuance.com/dragon ↗
• Voice Control — built into macOS Monterey and later, and iOS 13+
• Windows Speech Recognition — built into Windows 10/11

Screen Magnification

Our website is designed to support browser zoom so you can enlarge text and content. You can also use:

• ZoomText — Windows screen magnifier
• macOS Zoom — built-in (System Settings → Accessibility → Zoom)
• Browser zoom — Press Ctrl/Cmd + “+” to zoom in, Ctrl/Cmd + “-” to zoom out

6 Tips for Users with Disabilities

If You Have Low Vision or Are Blind

• Use your screen reader with our site — we support NVDA, JAWS, VoiceOver, and TalkBack
• Increase browser text size: press Ctrl + “+” (Windows) or Cmd + “+” (Mac)
• Use high-contrast mode: built into Windows (Settings → Accessibility → High Contrast) and macOS (System Settings → Accessibility → Display)
• Enable browser reader mode for simplified text-only views
• Resources: WebAIM Low Vision Guide ↗

If You Are Deaf or Hard of Hearing

• All video content on our site includes captions or transcripts where available
• You can enable captions on YouTube videos ↗ by clicking the CC icon
• Adjust your device volume controls and media player volume independently for the best experience
• Contact us by email or web form if you prefer not to communicate by phone — we are happy to accommodate

If You Have Motor Disabilities

• Our entire site is navigable using a keyboard alone — use Tab to move forward, Shift+Tab to go back, Enter to activate links and buttons
• Compatible with switch access devices and alternative input hardware
• Use keyboard navigation techniques ↗ from WebAIM
• Speech recognition software such as Dragon NaturallySpeaking allows full website control by voice

If You Have Cognitive or Learning Disabilities

• Our content is written in plain, clear language at an accessible reading level
• Pages follow a consistent, predictable layout throughout the site
• Use browser reading mode or tools like text-to-speech browser extensions ↗ for additional support
• Contact us if you need information presented in a different format — we are glad to help

7 Known Limitations

While we strive for full WCAG 2.1 Level AA conformance, some content may not yet fully meet all guidelines. Known limitations include:

• Third-party embedded content: Some embedded tools (e.g., Google Maps, third-party scheduling widgets) are provided by external vendors and may not fully conform to WCAG 2.1. We are working with our vendors to improve this.
• Legacy PDF documents: Older PDF forms may not be fully accessible. We are working to remediate these or provide accessible alternatives. If you need an accessible version of any document, please contact us and we will provide it.
• Video captions: Some older video content may not have captions. We are adding captions to all new video content as a standard practice.

We are committed to resolving all known issues as quickly as possible. If you encounter an accessibility barrier not listed here, please let us know.

8 Feedback & Contact

We welcome your feedback on the accessibility of our website. If you encounter any barriers, experience difficulty accessing any content, or have suggestions for improvement, please contact us. We take all accessibility feedback seriously and aim to respond within 2 business days.

9 Formal Complaints

If you are not satisfied with our response to your accessibility feedback, you have the right to contact the relevant authority. In the United States, web accessibility complaints may be directed to:

• U.S. Department of Justice (ADA): ada.gov ↗ — (800) 514-0301
• U.S. Department of Health and Human Services (Section 504/508): hhs.gov/civil-rights ↗

We prefer to resolve all accessibility concerns directly. Please reach out to us first and we will do everything we can to address your needs promptly and effectively.

10 In-Office Accommodations

Our commitment to accessibility extends beyond our website. At both of our dental offices, we are committed to providing a welcoming and accessible environment for all patients, including:

• Accessible office facilities, including accessible parking and entrances
• Wheelchair-accessible treatment rooms and restrooms
• Communication support for patients who are deaf or hard of hearing — please notify us in advance and we will make appropriate arrangements
• Extended appointment times available for patients who need additional assistance
• We do not discriminate on the basis of disability in the provision of dental care

If you have specific accommodation needs for your office visit, please call us in advance so we can ensure your experience is comfortable and fully accessible.